Privacy Policy

Introduction

This Privacy Policy outlines how Niagara, an online casino brand operating in Canada, collects, uses, and protects personal information obtained from players. Niagara is regulated by the Alcohol and Gaming Commission of Ontario (AGCO) and iGaming Ontario for its online platform, as well as the Ontario Lottery and Gaming Corporation (OLG) for its land-based operations. We are committed to safeguarding the privacy of our players and ensuring compliance with applicable data protection laws and gambling regulatory standards.

Data Collection

Niagara collects various types of information to provide a secure and enjoyable gaming experience. The types of data collected include:

• Registration Data: Personal information provided during account creation, including name, date of birth, address, and contact information.
• Payment Details: Information necessary for processing transactions, including credit card numbers, banking information, and transaction history.
• Technical Logs: Data automatically collected when players access our services, such as IP addresses, browser types, device information, and interaction logs.
• Cookies: Small text files stored on players’ devices that help enhance their experience on our platform.

Purpose of Data Usage

The information collected serves several critical purposes, including but not limited to:

• Account Management: Facilitating account creation, maintenance, and management for our players.
• Marketing Communication: Sending promotional materials, offers, and updates regarding our services, subject to players’ consent.
• Anti-Fraud Checks: Implementing measures to prevent fraud and maintain the integrity of gaming operations.
• AML Compliance: Ensuring compliance with Anti-Money Laundering regulations, including monitoring transactions and reporting suspicious activities.
• KYC Procedures: Conducting Know Your Customer checks to verify player identities and ensure responsible gaming practices.

Data Sharing

Niagara may disclose personal information to third parties under specific circumstances, including:

• Payment Providers: Sharing necessary information with financial institutions and payment processors to facilitate transactions.
• Verification Partners: Engaging third-party services for identity verification and age verification as part of KYC compliance.
• Regulatory Authorities: Providing information to regulatory bodies as required by law or to comply with legal obligations.

User Rights

Players have several rights regarding their personal data, including:

• Access to Personal Data: Players have the right to request copies of their personal information held by Niagara.
• Request for Deletion: Players can request the deletion of their personal data, subject to certain legal exceptions.
• Restriction of Processing: Players may request restrictions on the processing of their personal data under specific circumstances.

To exercise these rights, players may contact the support team for assistance.

Cookie Policy

Niagara uses cookies to improve the functionality and performance of its online platform. The cookies implemented can be categorized as follows:

• Essential Cookies: These cookies are necessary for the operation of the website and enable players to navigate and use its features, such as accessing secure areas of the site.
• Analytical Cookies: These cookies help us understand how players interact with our platform by collecting information about visits and usage patterns. This data is used to enhance the overall user experience.

Players may manage cookie preferences through their browser settings. However, disabling cookies may impact the functionality of the site.

Data Security

Niagara takes the security of personal information seriously and implements various technical and organizational measures to protect it. These measures include:

• Encryption: Using encryption technology to protect sensitive data during transmission.
• Access Controls: Restricting access to personal data to authorized personnel only.
• Regular Security Audits: Conducting periodic assessments of security protocols to identify and mitigate potential risks.

Despite these measures, no method of transmission over the internet or method of electronic storage is entirely secure. While we strive to protect personal data, we cannot guarantee its absolute security.

Changes to This Privacy Policy

Niagara reserves the right to update this Privacy Policy at any time to reflect changes in legal obligations, business practices, or our services. Any changes will be communicated to players through our website or via direct communication. Players are encouraged to review this policy periodically to stay informed about how we are protecting their information.

Contact Information

For any questions or concerns regarding this Privacy Policy or the handling of personal information, players may contact the support team.

Conclusion

Protecting the privacy of our players is of utmost importance to Niagara. We are dedicated to maintaining the integrity of our operations and ensuring that players can enjoy our services in a responsible and secure environment. This Privacy Policy is designed to provide transparency regarding our practices and to uphold the rights of our players in accordance with applicable laws and regulations governing data protection in Canada.